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Otomattic — Systems for a Smarter Tomorrow
Industries

Technology shaped by industry context.

We solve the practical workflows that actually move each business — not generic use cases. Here's how that looks across the sectors we work with.

Education

Turn enquiries into enrolments with connected admissions and student workflows.

  • Enquiry-to-enrolment automation
  • Counsellor allocation & routing
  • Applicant nurturing sequences
  • Admission workflow management
  • Student communication across channels
  • Fee & payment integrations

EdTech

Scale acquisition and learner engagement with automation and AI built in.

  • Lead capture across campaigns & sources
  • Trial-to-paid conversion journeys
  • Learner onboarding & activation
  • AI-assisted learner support
  • Cohort & batch management
  • Analytics on engagement & retention

Real Estate

Capture demand and manage site visits with clear source attribution.

  • Lead capture from portals & campaigns
  • Source attribution & ROI tracking
  • Property / project mapping
  • Site-visit scheduling & management
  • Broker / channel-partner workflows
  • Automated follow-up & nurturing

Manufacturing

Digitise dealer, sales and service operations across the network.

  • Dealer / distributor workflows
  • Sales automation & enquiry management
  • Service & complaint management
  • ERP / CRM integration
  • Order & dispatch visibility
  • Operational dashboards

Healthcare

Coordinate patient enquiries, appointments and follow-ups reliably.

  • Patient enquiry & lead management
  • Appointment scheduling & reminders
  • Follow-up & recall automation
  • Document & records workflows
  • Multi-location coordination
  • Integration with clinical / billing systems

BFSI

Move applications through onboarding with compliance-aware processes.

  • Lead & application management
  • Customer onboarding journeys
  • Document collection & verification workflows
  • Sales automation & assignment
  • Integrations with core systems
  • Compliance-oriented process design

E-Commerce

Connect storefront, support and operations for a single customer view.

  • Order & fulfilment integrations
  • AI-assisted customer support
  • Abandoned-cart & re-engagement flows
  • Returns & refund workflows
  • Unified customer profile across channels
  • Marketing & CRM synchronisation

Travel & Hospitality

Turn enquiries into bookings and keep guests engaged end to end.

  • Enquiry-to-booking automation
  • Itinerary & quote management
  • Guest communication across channels
  • Payment & invoicing integrations
  • Post-stay feedback & re-engagement
  • Agent / partner workflows

Have a business problem technology should solve?

Tell us what you're trying to improve. We'll help you identify the right combination of software, automation, CRM and AI.